Terms of Use

Last Updated: February 2026

Important Notice: SKILMAP is a product and service offered by Nuvable Inc., a registered company. All services are owned and operated by Nuvable Inc.

These Terms of Use ("Terms") govern your use of SKILMAP online tutoring services ("the Service") provided by Nuvable Inc. ("the Company," "we," "us," or "our") through www.skilmap.com ("the Website"). By accessing or using the Website or Service, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website or Service.

Company Information

SKILMAP is a brand name and service offering of:

  • Company Name: Nuvable Inc.
  • Service Name: SKILMAP Online Tutoring
  • Contact: contact@skilmap.com
  • Website: www.skilmap.com

Use of the Website

  1. The Website is intended for informational purposes and to facilitate online tutoring services. You may browse and view the content available on the Website. You may not use the Website for any other purpose without the Company's prior written consent.
  2. You agree not to disrupt or interfere with the functioning of the Website or the servers and networks connected to the Website.
  3. The Company reserves the right to modify, suspend, or discontinue the Website or Service at any time without prior notice.

Tutoring Services

  1. SKILMAP provides online tutoring services for K-12 students in various subjects including mathematics, science, English language arts, test preparation, arts & crafts, and music education.
  2. All tutoring sessions are conducted online through our integrated whiteboard platform with audio-video interface.
  3. Parents/guardians are responsible for ensuring students attend scheduled sessions and have appropriate technology and internet connectivity.
  4. Cancellation and rescheduling policies will be communicated separately and must be adhered to.
  5. The Company reserves the right to terminate services for violation of these Terms or inappropriate conduct.

Payment and Refund Policy

No Refund Policy: All payments for tutoring services are final and non-refundable.
  1. All fees paid for tutoring services, including introductory rates, monthly subscriptions, or package purchases, are non-refundable under any circumstances.
  2. If you are dissatisfied with the Service, you must work directly with your assigned Academic Counselor to address concerns.
  3. We are committed to resolving any issues or complaints through our Academic Counselor team and will work with parents/guardians to ensure satisfaction.
  4. Remedies for dissatisfaction may include tutor reassignment, additional support sessions, or curriculum adjustments, but will not include monetary refunds.
  5. By purchasing our services, you acknowledge and agree to this no-refund policy.

Intellectual Property

  1. All content and materials available on the Website, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, are the property of Nuvable Inc. or its licensors and are protected by intellectual property laws. You may not use, reproduce, distribute, modify, or create derivative works of any content or materials on the Website without the Company's prior written consent.
  2. The Company grants you a limited, non-exclusive, non-transferable right to access and view the content on the Website solely for your personal, non-commercial use.
  3. All tutoring materials, lesson plans, and educational content provided during sessions remain the intellectual property of Nuvable Inc.

Student Privacy and Safety

  1. We are committed to protecting the privacy and safety of all students using our services.
  2. All tutors undergo background checks and are subject to our code of conduct.
  3. Parents/guardians have the right to monitor tutoring sessions and request session recordings.
  4. We comply with applicable children's online privacy protection laws including COPPA.

Limitation of Liability

Important Legal Protection: Please read this section carefully as it limits our liability.
  1. TO THE MAXIMUM EXTENT PERMITTED BY LAW, NUVABLE INC. SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO:
    • Loss of profits or revenue
    • Loss of data or information
    • Academic performance or outcomes
    • Emotional distress
    • Any other intangible losses
  2. The Company's total liability for any claims arising from the Service shall not exceed the amount paid by you for the Service in the three (3) months preceding the claim.
  3. While we strive to provide high-quality tutoring services, we do not guarantee specific academic outcomes, grade improvements, or test score increases.
  4. The Service is provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, either express or implied.

Indemnification

You agree to indemnify, defend, and hold harmless Nuvable Inc., its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including attorney's fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any third-party rights
  • Any disputes between you and tutors or other users

Dispute Resolution

  1. Informal Resolution: Before filing any legal claim, you agree to first contact your Academic Counselor to attempt to resolve the dispute informally.
  2. Mediation: If informal resolution fails, both parties agree to attempt mediation before pursuing litigation.
  3. Arbitration: Any disputes that cannot be resolved through mediation shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
  4. Class Action Waiver: You agree to resolve disputes on an individual basis and waive any right to participate in class action lawsuits.

Disclaimer of Liability

The information provided on the Website is for general informational purposes only. The Company makes no representations or warranties of any kind, express or implied, regarding the accuracy, completeness, reliability, or suitability of the information. Your use of the Website and reliance on any information is at your own risk.

Third-Party Links

The Website may contain links to third-party websites. The Company has no control over the content, accuracy, or privacy practices of these websites and is not responsible for any damages or losses incurred as a result of your use of or reliance on any third-party websites. We encourage you to review the terms and privacy policies of those websites.

Changes to the Terms

The Company reserves the right to modify or update these Terms at any time without prior notice. Any changes will be posted on this page, and your continued use of the Website after the posting of changes constitutes your acceptance of the revised Terms.

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, USA, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms shall be resolved exclusively by the courts located in New York, USA.

Contact Us

If you have any questions or concerns about these Terms, please contact us at:

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